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Frequently Asked Questions

How does this work?

Think of OPTIQUE in the same way you think of your local pharmacy.

Generally, you go to your doctor who gives you a prescription which you then take to the pharmacy of your choice to have filled, right? The optical world is no different. Your eye doctor will provide you a copy of your prescription which you can bring to OPTIQUE for us to fill.

Always know that your prescription is your property and you have every right to ask for it. According to State and Federal Law, it must be released to you.

 

Why should I choose Optique?

For the same reason you ask Pharmacists about the different medications that are available. You have the option to consult Johnna Dukes, Board Certified Optician about the options for your frames and lenses.

At OPTIQUE we specialize in providing you with optical products that are tailored to your specific needs. You use your eyes differently than anyone else does, Shouldn’t your glasses be made specific to those needs? We don’t make”one size fits all” glasses! At OPTIQUE, your needs are our top priority!

 

Do you accept insurance?

OPTIQUE does accept some insurances. At this time, Dr. Tarra Vander Leest is a provider for Medicare, Blue Cross & Blue Shield, United Healthcare, Midlands Choice, HealthPartners and more. Please call our office to determine if we are a provider for your insurance.

 

How does your Medicare coverage work?

Dr. Tarra Vander Leest is a non-participating provider which means you will pay your bill to OPTIQUE and we will submit it to Medicare for you. Medicare will then either apply what you paid towards your deductible or reimburse you directly.

Please keep in mind that Medicare never covers the part of your exam called the refraction. This is the portion that provides us with your prescription. Usually this cost is around $20 and will be your responsibility.

 

If you don’t accept my insurance can I still come to you?

You always have the choice of where you go for your eyecare needs. OPTIQUE strives to be the place that you and your family will come for your lifetimes regardless of your insurance coverage.

Even if we are not a provider for your insurance, you may still check with your provider to see if you can submit the receipt for your exam and products (eyeglasses, sunglasses, or contact lenses) to see what they will reimburse you. This process is called out of network provider submission. If you have any questions, we will be happy to answer them for you!

 

Do you accept flex accounts or cafeteria plans?

Absolutely! At this time, exams, contact lenses, eyeglass frames, and eyeglass lenses are covered under these plans. We would be happy to help you with all of these things!